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San Leandro Auto Repair

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5

I will be the first to admit that I do not know very much about cars; however, I do have a pretty good gauge on customer service. I had my car towed through AAA and they brought it to Wrights. When we arrived we thought the shop would be closed as we were arriving after business hours; however, we were greeted by the owner/manager who (despite being closed) walked us through the paperwork. He was extremely kind and knowledgable. They also allowed me to keep my car there for an additional couple days after being fixed until I could come pick it up. Also, they are totally online with your paperwork and will email everything to you and keep you updated by phone. The prices are also comparable to what we have been paying at our mechanic in town.

5

I will be the first to admit that I do not know very much about cars; however

1

Just inspection 150$? Very very bad

Hello Hwan, We've searched through our customer records and do not have a record of you coming in recently. Your happiness is still very important to us! We work very hard to provide excellent customer service and go above and beyond to meet our customers' needs. If you do have a concern, and are confident you're leaving this review on the correct Wright's Automotive in San Leandro, CA, please contact us and we'll do everything we can to resolve the issue. Thank you, John

- Wright's Automotive Service
5

I went here a few weeks back because my saturn would not pass smog and my coworker recommended them to me. I dealt with John which is very professional, straight to the point type of guy which I appreciate. I dropped off my car early in the morning and by noon he had very detailed answers for me about why my car was not passing. I gave him the go ahead to fix what needed to be fixed and my car was ready by the following day. I had a great experience and recommend this place for any auto repair or maintenance needs. It seems like a well organized and honest establishment that you don't find anywhere. There's a reason it's AAA approved and why they have 5 stars on yelp. Thanks guys!

5

I went here a few weeks back because my saturn would not pass smog and my coworker recommended them to me. I dealt with John which is very professional

5

Outstanding team! Honest

5

Have used Wrights Automotive for years. Always been treated fairly. New Ownership is carrying on the tradition of honest and quality service

5

I do most of my own work on my own vehicles - I own 8 classic cars and do full restorations, so I know my way around car repair. I occasionally need something done on my modern car that I don't have time to do or don't want to do. I asked three local parts houses who they thought was well sorted, local, and running their business well, and all three mentioned Wright's.I went there and noted that the shop is clean and organized, and everyone seemed positive and business-like. I also noted that they don't seem to leave cars outside overnight, which means that they're managing their workflow well.I have been going to them for the last 10 years on occasion, and have gotten clear communication on estimates, schedule, and what to expect. They check the vehicle out and look for other work that needs doing, which is not a crime - they are in the REPAIR business and I want to know about problems before they're critical, so I don't understand why some people complain about being offered other services that they didn't ask for.Front desk/estimator/owner seems very competent, polite, and does what he says he will do, which is what I'm in the market for. Enough that I got our company's (small) fleet account assigned to these guys.Go by in person. Get a feel for what they're up to. I bet you will agree with me that they're the sort of place that's worth knowing about.

5

I do most of my own work on my own vehicles - I own 8 classic cars and do full restorations

5

I've used Wright's Automotive for over 20 yr

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