I went out of my way to make a yelp account and write this review because I know how painful it can be to find and deal with auto shops. BUT John goes out of his way to make your experience here as painless and convenient as possible. I've had my car in twice now and I won't be taking it anywhere else. He's extremely quick and honest and willing to go above and beyond to accommodate your needs whether that's staying a few minutes late if I was stuck in traffic, or offering a ride to the nearest BART stop. Can't say enough good things, especially after the bad experiences I've had other places. Great guys, great place. Thanks John.