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San Leandro Auto Repair

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5

Great work

1

i believe there was a misunderstanding on the real problem i was experiencing with my toyota sienna van when i brought it in. i was sold a new battery with the thinking it solved my concern with my vehicle. today, i just talked to david, one of the mechanics, who took note of my concern well and offered to take another look at it and offered to look into the matter for another diagnosis, free of charge, next week.

I apologize if there was a misunderstanding. I was the person who sat with you in the car as you described a noise that you felt was related to your car not starting. Upon our testing, we determined that the noise was the normal self-check of the anti-lock brake system, which happens every time the key is turned on. Since the car failed to start easily on the first attempt if it sat for more than a few minutes, we tested the battery and found it at 5% of capacity, and photographed that test result. After the battery replacement, the car started perfectly every time, and the anti-lock brake self test works normally. If there is something that needs further attention, of course we will attend to those needs. The car appears to be loved and needed no additional repairs based on our inspection. The technician performing the inspection is one who has 40+ years of experience, has every certification the industry has to offer, and has extensive experience with your model of car. Let's go over your concerns together to make sure you're satisfied.

- Wright's Automotive Service
5

Excellent service, they were helpful, kind. And they got the job done to my satisfaction and in a timely manner.

5

Great service for my RV. Service was finished on time and with full feedback to me on findings. Tiffany did a fine job getting me on schedule and then checking me in and out.

5

Very thorough, courteous. Explanation of Diagnostic easy to understand. Would recommend this business. Doyle Wegner

5

Professional and trustworthy and great place to maintain your vehicles. Excellent service. Rates are average.

5

Quick kind clean! Affordable! Thank you everyone!

5

The staff at Wrights is very friendly and keeps me up to date with my car status. I have been bringing my car here for a couple of years and they have never disappointed.

5

I want to say Thank You to John Bridgewater and his great staff. Victor and his new assistant run the front desk so well and were kind enough to get my car in. The men that were doing the exam and the watchful eyes to make sure I was told what they found . ARE MY HEROS. THANK YOU to all for friendly service/ For being so honest and taking pride in what you do. I always feel safer and easy about driving the many miles I do and the many trips I take over altamont because of you making sure that all is in order. God Bless You All. G. Springer

5

I don't need them often, but when I do I really like these guys. Evaluations are done pretty quick. They do what they say they will do. They uses words a non-mechanic can understand. Plus new this time for me was the electronic evaluation report. These are the guys!!!!

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