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San Leandro Auto Repair

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5

Great service. Checked vehicle out, recommended service needed to be done.

5

Great service

5

very happy with their service

5

It cost but its worth the money did have one small malfunction with repair but was corrected immediately without any hassel very friendly experience from all employees

5

Customer service with excellent staff was very nice

5

Good server and good work

5

Wonderful Staff. Excellent Service!

1

Cost more than the dealership to do routine maintenance and replace diesel fuel filters. Won’t be going back. Service was same day. The bottom reference of Lyft or loaner was not mentioned or offered so that is good to know now. Service was friendly and done same day but for a filter change if schedule most places would be done same day as well. My review is strictly off of price and up charge on parts. The ram dealer in Fremont hasn’t been rude to me in my experience and their technicians are factory trained as well. While yes you were local and convenient that convenience definitely comes at a cost. The 3 yr/ 36,000 mile warranty might be great on larger scopes of work but small routine maintenance like a filter change that helps very little. As a small business I hope you have continued success but as a customer you offered nothing to me that would make me wish to return. Compare it to this “Safeway select” soda (you guys) cost more than the Coca Cola (the dealership in this case) which one would you rather buy.

Justin, thank you for taking the time to share your feelings on our service. What you haven't mentioned is the 3 year/36,000 mile warranty we provide on all of our services, the very personable people on our staff who treat you like a good friend, the clean office, restroom and shop we have, a comfortable waiting area, the courtesy loaner car or Lyft ride both directions we provide or the speedy, often same day, service we offer. What does the dealer offer? Rude treatment, slow service, no good place to wait, marginally maintained restrooms, likely no loaner car or ride for a maintenance service and probably at best a 1 year warranty. Our technicians are factory trained, and we also have the same diagnostic and special equipment the dealer does. Yes, we may cost a little bit more, but we provide both a far better experience and greater peace of mind, knowing that any problem related to the work we do is covered nationwide for 3 years or 36,000 miles.

- Wright's Automotive Service
5

Thanks Victor and Damon for the work you did on my truck, 5 ⭐ service and will be back to get more service done.

5

Always excellent service. Advisors are very friendly and knowledgeable. Work was done very quickly that day. Staff is very well trained and experienced. I would never take my care anywhere else to be worked.

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